Multi-Identifier Cargo Lookup
Clients query shipment progress using a Cargo Control Number, Bill of Lading, internal File Number, or Shipment ID — any identifier resolves instantly to the correct record, with no registration required.
Cybex 3.0 — Third-Party Carrier Operations
Third-Party Carrier Control: From Allocation to Pickup & Cargo Tracking
Cybex 3.0 gives your dispatch team, drivers, and carrier partners a fully connected operational environment where every container movement, every delivery order, and every driver assignment is managed, tracked, and executed with complete precision from a single platform.
External Cargo Tracking & Client Visibility
Your Clients Stay Informed at Every Stage — Without Contacting Your Dispatch Team
Client visibility into cargo progress is a fundamental expectation in modern freight logistics. Cybex 3.0 provides a dedicated external tracking portal with real-time access to cargo status across every active milestone — without exposing internal dispatch operations, pricing structures, or private operational notes.
Real-Time Milestone Visibility
From Ready at Origin through Loaded, In Route, Arrived, and Delivered — each milestone updates automatically the moment a driver confirms the action, timestamped and linked to the confirmed record.
Protected Internal Data
The portal surfaces only what's relevant to the client's cargo. Warehouse operations, pricing, driver details, and dispatch notes remain completely hidden — visibility without exposure.
Container Drayage Management
Every Container Pickup and Return Leg, Managed With Full Operational Precision
Container drayage is a two-trip commitment. Cybex 3.0 manages every container movement through a Dual-Leg Segment Architecture that decouples the inbound pickup leg from the outbound return leg — independent control over both movements, with the operational dependencies that keep your yard compliant and your carriers accountable.
Inbound Pickup Segment
Coordinates transport from marine terminals, rail yards, or carrier drop points to your warehouse facility. Origin and destination attributes are managed independently — supporting scenarios where a container is retrieved from a marine port but returned to an inland rail yard.
Outbound Return Segment
Coordinates movement back to an authorized depot, rail ramp, or steamship line terminal. Return details can be pre-populated early, with the system enforcing that physical arrival, unloading completion, and warehouse clearance are all confirmed before the return leg can begin.
Sequential Business Rule Enforcement
Hard operational dependencies run across both legs: a driver cannot initiate a return segment until the container has arrived, been fully unloaded, and been flagged ready for return in the warehouse module. A container cannot be marked returned while active inventory records remain inside the facility. System-level enforcements protect your operation at every stage.
Dual Interface Modes
Dispatchers manage container segments through two purpose-built views:
- Quick Edit — top-level segment data, driver assignment, estimated vs. actual costs, GPS tracking, and transaction logging for rapid dispatching
- Full Segment Editor — the complete stop and task-level tree for advanced route auditing, manual overhead tasks, and granular stop performance
Dedicated Container Assignment View
Drivers and dispatchers access container drayage workflows separately from loose cargo delivery orders, ensuring container-specific operational rules are enforced throughout the execution lifecycle.
Transport Order Management
Four Order Pathways. Every Freight Custody Scenario Covered.
Cybex 3.0 classifies and routes every carrier movement based on where cargo is located and who holds transactional custody — each pathway with its own validation logic, execution workflow, and financial tracking.
In-House Delivery Orders
Cargo physically in the warehouse, assigned to your internal fleet or a dedicated contractor. Cybex enforces readiness validation — freight must clear all operational and release prerequisites before staging or loading begins.
In-House Pickup Orders
An external third-party carrier arrives at your dock to retrieve freight. Financial holds, credit blocks, and pending invoice flags surface directly on the processing screen — full control over every carrier release.
External Delivery Orders
Pure door-to-door carrier operations outside the warehouse footprint — tracked across Loaded, Dispatched, Arrived, and Delivered milestones, with proof-of-delivery capture completing the record.
External Pickup Orders
Your internal fleet collects cargo from an outside supplier yard. These orders can be initiated before a formal shipment file even exists — serving as a data collection tool that generates warehouse inventory on return.
Driver & Vehicle Management
Complete Visibility Over Every Driver Qualification, Vehicle Condition & Fleet Assignment
Driver Qualifications
Licenses, certifications, and compliance status tracked per driver — dispatch only assigns work to drivers who are qualified to execute it.
Vehicle Condition
Inspection records and equipment status maintained per vehicle — capacity checks run against live fleet data before every assignment.
Fleet Assignments
Every vehicle, every driver, every assignment — visible across your entire operation, with live GPS tracking and real-time ETA monitoring per unit.
Put Your Carrier Network Under One Roof
Explore the tracking portal, drayage workflows, and transport order pathways in a customized Cybex 3.0 sandbox.