Order Queue Management
Awaiting Action, Planned, Dispatched, Late, and Red Flag categories — every active delivery and pickup order organized so nothing sits unactioned in the queue.
Cybex 3.0 — Dispatch Operations
Every Driver, Every Route, Every Delivery — One Powerful Dispatch Console
From single-leg pickups to fully optimized multi-stop routes, every dispatch decision is backed by real-time capacity data, live GPS tracking, and a structured assignment workflow that keeps every driver accountable and every client informed.
Dispatch Command Center
Your Entire Fleet Operation, Visible & Actionable From One Screen
Before a single assignment is made, your dispatch team needs a clear, accurate picture of the entire operation. The Cybex 3.0 Operational Dashboard surfaces the metrics that matter most, organized into clear, actionable categories that drive faster, smarter dispatch decisions.
Internal vs. External Carrier Distribution
A rolling 30-day comparison of internal fleet deliveries against third-party pickups — clear visibility into whether internal capacity keeps pace with demand.
Transit Readiness Visibility
Cargo cleared of every prerequisite but not yet assigned to a trip plan is immediately visible — dispatchers close the gap between floor readiness and vehicle departure.
Visual Priority Indicators
Maroon-box rush indicators flag time-critical hot shipments for immediate assignment. Orange row highlighting identifies cleared cargo awaiting a driver. Black highlighting identifies assigned drivers waiting on cargo — action points visible at every level of the queue.
Controlled Dashboard Refresh
A five-minute auto-refresh with a visible countdown. Pause during deep route analysis, or trigger an immediate manual sync after a major assignment or warehouse update.
Transport Order Management
Four Order Pathways. Every Freight Custody Scenario Your Operation Encounters.
Cybex 3.0 classifies every transport movement by two operational variables: where the cargo is located and who holds transactional custody — each pathway with its own validation logic, execution workflow, and financial tracking structure.
In-House Delivery
Cargo in the warehouse, moved by your internal fleet or a dedicated contractor — with readiness validation enforced before loading.
In-House Pickup
Third-party carriers at your dock — financial holds, credit blocks, and invoice flags surface before any cargo leaves the facility.
External Delivery
Door-to-door carrier operations tracked across Loaded, Dispatched, Arrived, and Delivered — with POD capture completing the record.
External Pickup
Your fleet collecting from supplier yards — with on-the-fly shipment generation that creates the cargo file before the truck leaves the yard.
Dispatch & Trip Execution
One Driver, One Stop — or a Fully Optimized Multi-Stop Route
Cybex differentiates between independent point-to-point runs and consolidated multi-stop routes — and runs both on two synchronized automated tracks so warehouse and dispatch never wait on each other.
Standalone Segments vs. Trip Plans
Independent runs are dispatched and completed without a trip plan. Multi-stop orders show the master Trip Number, with one click through to the route optimization panel.
Live GPS & Route Optimization
Google Fleet Engine and Maps API integration powers live GPS tracking, turn-by-turn route optimization, and real-time ETA calculations across your entire fleet.
Dual-Track Execution
The Logistical Execution Track governs transport milestones from Loaded to Delivered. The Operational Readiness Track coordinates warehouse floor handoffs. Both run on a tenant-configurable event rules engine.
Execution Discipline
Every Decision Backed by Real-Time Capacity Data
- Driver availability and vehicle capacity checked in real time before every assignment
- Assignment acceptance tracking keeps every driver accountable
- Proof of delivery captured on the road, linked to shipment, billing, and client portal simultaneously
- Financial expense reconciliation tied to every trip and segment
Run Your Dispatch From One Console
See the command center, order pathways, and trip planning live in a customized Cybex 3.0 sandbox.